Companies that have not fully embraced mobile technology are operating at a serious disadvantage. Not only are these organizations sacrificing efficiency—and profitability—by relying on paper-based workflows, they are also missing out on the many ways that mobile technology can transform the way their employees can work as a team and interact with customers.
As more companies have deployed smart workforce management capabilities, mobility has rapidly become a critical tool for winning and retaining new business. The ability to share information in real-time from the field to the back office, and back again, makes the lives of both employees and end customers much easier. This white paper explains 5 essential benefits that mobile technology brings to an organization, their mobile workers, and their customers.