Field Service Integration
Your software, enhanced by telematics data
Assign Jobs and Re-Route Workers at Any Time
StreetEagle’s fleet dispatching software features give users the ability to create, schedule and assign jobs right within the software (or your field service application), and push them out to smart devices and/or PNDs for convenient voice-activated, turn-by-turn navigation. With these features, StreetEagle becomes much more than just a vehicle location and activity tracking tool: it allows you to assign jobs and re-route drivers “on the fly” to maximize the daily productivity of your operation.
Immediate Knowledge of Job Status
At any time during a busy work day, dispatchers and managers will need to know the current status of specific jobs and which workers may be available to them. With StreetEagle’s fleet dispatching software, a job status screen shows exactly that, giving you a complete overview of the status of all current jobs and allowing you to learn more details on any particular one.
Push New Service Orders to Workers from the Field
Because the StreetEagle Mobile app brings all the power of StreetEagle to your smart device, owners and supervisors can send new job and service orders directly to their workers, wherever they are, remotely. It’s a huge time-saver and convenience for business owners and managers that spend more of their time out in the field than in the office.
Two-Way Messaging with Your Mobile Workforce
Another advantage of StreetEagle’s fleet dispatching software is that it provides an easy, convenient alternative to cell phone usage to communicate instructions and plan changes to your mobile workers. With its built-in two-way messaging feature, you can cut down on cell phone bills and directly communicate important job information, while minimizing the usage of distracting phones while driving.
Image Capture, Signature Capture and Navigation
Along with job and route push capabilities, the Dispatch module offers your team other important features for field service. Signature and image capture provide everything from service verification to photos to help diagnose issues, and with in-app navigation you can easily route your workers to their next job with a few clicks.
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